Ferragamo Reviews

Ferragamo has an overall rating of 1.1 based on 52 reviews. Customer feedback on Ferragamo is mixed: Ferragamo reviewers highlight positive aspects like high-quality craftsmanship, stylish designs, excellent customer service, easy navigation, which strongly appeal to fashion-conscious individuals, luxury brand enthusiasts, professionals seeking elegant footwear. However, Ferragamo is often criticized for its high price point, limited size options, occasional shipping delays, inconsistent stock availability.

1.1/5.0

52 reviews

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All Ferragamo Reviews (52)
hello_david912
May 16, 2026
"Checkout experience was frustrating"
I was trying to buy a bag, but the checkout kept freezing right after the payment step. My cart got cleared twice, and there wasn’t any clear error message explaining what went wrong. Maybe it was just a glitch, but for a site like this, I expected the process to be smoother. After a couple of tries, I just gave up...
Nicolas_rivera86
May 02, 2026
"For Ferragamo and the prices they charge..."
For Ferragamo and the prices they charge, I thought the whole shopping experience would be a lot smoother. The website was kind of confusing to use, and when I reached out for help, it took way too long to hear back. I expected better from a brand like this. Probably won’t order from them again.
Debbie.walson
April 27, 2026
"I’m disappointed with ferragamo.com 😕…"
I’m disappointed with ferragamo.com 😕 I emailed about my order and only got the automatic reply, then nothing for days. I tried calling too, but I was just stuck waiting until the line eventually dropped. For such a pricey brand, I really expected at least a basic response. I still have no idea what’s happening with my order, and I definitely won’t be ordering from the site again.
David_jacob72
April 26, 2026
"Had to wait it out, but the leather still felt cheap"
I tried to be patient with this and give it a fair chance, but the leather just felt off from the start. It didn’t have that real, quality leather feel I was expecting, and waiting to see if it would grow on me didn’t really change my mind.
Robert_ingram92
April 22, 2026
"Loyalty points still missing weeks later"
I bought something from ferragamo and signed up for their loyalty program, but my points never showed up. I’ve emailed support twice, and both times I got the same copy-and-paste response telling me to wait a little longer. At this point it feels like they keep moving the goalposts instead of actually fixing anything. It’s been weeks, and for such an expensive brand, the whole online account setup feels surprisingly messy. i wouldn’t bother joining the loyalty program if the basic stuff doesn’t even work
MarioCook_04
April 06, 2026
"Started coming apart quickly"
I was a little disappointed. The stitching started coming apart way faster than I expected, and I hadn’t even used it that much yet. It looked fine at first, but yeah, it just didn’t hold up for me
kirk2001
April 06, 2026
"Not the Shopping Experience I Expected"
I tried browsing and checking out on ferragamo, but the site kept freezing and every page took forever to load. Even the filters were acting weird, so finding anything became a chore. I figured a brand at that price point would have a smoother setup, but after about 20 minutes I just closed the tab.
THOMPSON
March 28, 2026
"Not really worth it"
I was expecting better. It didn’t really live up to what I thought I was paying for, and I ended up feeling like I should’ve just skipped it. Wouldn’t buy it again.
RichardHarris_08
March 27, 2026
"Not Exactly a Treasure Map, But Close"
I was browsing ferragamo.com the product info was weirdly vague. The descriptions barely told me anything useful about the actual size, fit, or details, which is fantastic when you’re trying to spend luxury-level money like it’s no big deal.

I expected clearer photos and more helpful info, especially for items in that price range. Instead, I was left guessing and second-guessing the page, which didn’t exactly inspire confidence. I ended up closing it annoyed, because apparently knowing what you’re buying is too much to ask.
amanda1995
March 25, 2026
"How are these my usual size?!"
I ordered my normal size from ferragamo, but the shoes felt super tight and way too narrow. They looked really nice, but they were not comfortable at all. The return process was fine, but still annoying because the sizing info really didn’t help much.
juliarosenzweig5669
March 22, 2026
"Return process was way more frustrating than it should be"
I bought a pair of shoes online trying to return them was such a hassle. There were too many rules, a lot of waiting, and it felt like a basic request just kept getting ignored or pushed around. For the price, I expected the return process to be simple and handled better. I won’t be ordering from ferragamo again.
gladys1981
March 16, 2026
"I tried to exchange a pair of..."
I tried to exchange a pair of shoes I bought from ferragamo.com, the whole thing was way more frustrating than it should’ve been. There were barely any clear updates, and every time I contacted customer service, I got a different answer, which made me start wondering if anyone actually knew what was going on. For what they charge, I definitely expected a smoother process. It took forever just to get basic help, and the whole experience left a bad taste in my mouth. I don’t think I’ll be ordering online from them again
ernest_Garcia75
March 10, 2026
"Frustrating checkout with no real help"
I tried paying with two different cards and neither one would go through. The whole checkout process was just annoying and ended up wasting my time. What made it worse was that nobody seemed to take ownership of the issue or actually help me figure out what was going on.
clint-Madrid
March 09, 2026
"Kind of Confirmed My Doubts"
I ordered a pair of shoes from ferragamo, i was a little unsure going in because I’d heard people say the quality isn’t what it used to be. After getting them, I kind of feel like they were right. The leather looked nice at first, but it started creasing way faster than I expected, and I noticed a small loose bit in the stitching too. They’re not awful by any means, but for the price, I really expected them to feel a lot more premium. This pretty much confirmed my hesitation, so I’d probably think twice before ordering again.
christine_Luna97
March 08, 2026
"I ordered these loafers from ferragamo.com because I..."
I ordered these loafers from ferragamo.com because I figured for the price they’d be super comfortable, or at least better than regular shoes. They did look really nice when I took them out of the box, but it feels like all fancy shoes are made to look good and hurt you. After about an hour, my heels were rubbed raw and the front felt way too tight.

I even tried wearing thinner socks and walking around the house to break them in, but nope, still painful. Maybe some people can deal with that, but I’m convinced expensive loafers are just never actually comfortable. For me, they get 1 star for comfort.
Ben_griffin72
March 02, 2026
"Return process took way too long"
I tried to return my order it took forever, like forever. Support was slow and not very clear, so I kept feeling confused about what was going on. I’m still waiting for my refund, and it’s really, really annoying.
joseph.Thorpe
February 23, 2026
"Really disappointing customer service"
I tried reaching out to ferragamo about an order issue, and after maybe 3 or 4 messages, they kept sending what felt like the same copy-and-paste response. No one actually answered my question or seemed to look into it. For a brand this expensive, I expected a lot better. The service felt lazy, and I probably won’t order from their website again.
Romeo-white
February 16, 2026
"Delivery was all over the place"
I ordered from ferragamo.com and the delivery experience was frustrating. The estimated date kept changing, and I ended up having to check for updates myself because it didn’t feel like anyone was actually keeping me informed. Customer service wasn’t much help either, the answers were vague, like they weren’t really sure where the package was, which made the whole thing feel even more annoying. For the price, I just expected things to be smoother, especially from a brand like this. I don’t think I’d order online from them again, at least not after this, because… yeah, it just wasn’t worth the hassle.
Shelley-parfitt
February 12, 2026
"Still Waiting on That Refund"
I’m still waiting for my refund, which is a little impressive at this point. I’ve reached out and expected this to be handled by now, but apparently getting my own money back is more complicated than it should be. Hopefully it gets sorted soon...
HeatherMuhammad_64
February 02, 2026
"Not Worth the Price"
It felt way too expensive for what you actually get. I also got different answers depending on who I talked to, which made the whole experience even more frustrating. For the price, I expected things to be a lot clearer and more consistent.

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